CTERA Edge X Series (discontinued) vs. Stitch, a Qlik product

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

Stitch is very cheap and useful for small to medium size companies to ingest data from common apis/platforms in a quick and cheap way.

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• Standard File Backup

• Easy integration with many sources
• Extensible
• Not as expensive as fivetran

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Stitch is not good at replicating document stores like MongoDB to relational databases. To be fair, this is a difficult task. Stitch flattens the objects, but the result is unwieldy.
• Stitch cannot replicate the same source to multiple sinks, which is inconvenient if you want to replicate some of a datastore's tables to Redshift and others to Redshift Spectrum, for instance.

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

Stitch from Talend is way more cost effective and has a business model that better aligns with our company. From what I can tell Stitch from Talend has a better customer support platform as well and has been very easy to work with when issues have come up. They also seem less pushy when it comes to sales.

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• NONE, it about put us out of business

• Good ROI in terms of being able to monitor cost performance from Google, Facebook, etc.
• Easy to have Salesforce data and Intercom data for dashboards.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info