TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Helpdesk 365

    N/AN/AA help desk solution designed to work within the Microsoft 365 framework from Cubic Logics, a solution used to automate repetitive tasks like ticket routing, prioritization, and resolution.N/A

    YUDU Sentinel

    Score7.7 out of 10
    N/AN/AN/A
    Pricing
    Helpdesk 365YUDU Sentinel
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Helpdesk 365YUDU Sentinel
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Helpdesk 365YUDU Sentinel
    Emergency Notification System
    Comparison of Emergency Notification System features of Helpdesk 365 and YUDU Sentinel
    Feature
    Helpdesk 365
    -
    Ratings
    YUDU Sentinel
    5.0
    1 Ratings
    51% below category average
    Two-Way Communication00 Ratings5.01 Ratings
    Best Alternatives
    Helpdesk 365YUDU Sentinel
    Small Businesses
    Help Scout
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Front
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Helpdesk 365YUDU Sentinel
    Likelihood to Recommend
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Helpdesk 365YUDU Sentinel
    Likelihood to Recommend
    Cubic Logic (Apps365)
    No answers on this topic
    YUDU
    Any organization that wants secure communications in emergency situation independent of the usual Microsoft, Google cloud tools. However, only for companies with enough stuff and employees (over 200)
    Incentivized
    Read full review
    Usability
    Cubic Logic (Apps365)
    No answers on this topic
    YUDU
    Usability is fair, could be better with simpler dashboard for providing clean reports to management.
    Incentivized
    Read full review
    ScreenShots