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Simply Contact vs. SentinelOne Vigilance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Simply Contact

    N/AN/ASimply Contact is a contact center outsourcing company offering multilingual and multichannel customer services globally. They operate as a partner to create customized contact centers for front-office and back-office purposes.N/A

    SentinelOne Vigilance

    Score8.7 out of 10
    N/ASentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.N/A
    Pricing
    Simply ContactSentinelOne Vigilance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Simply ContactSentinelOne Vigilance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    Simply ContactSentinelOne Vigilance
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Simply ContactSentinelOne Vigilance
    Likelihood to Recommend
    Simply Contact
    No answers on this topic
    SentinelOne
    It is well suited for small teams who need the boost in visibility and action on security and want better insight on the threats in their environment(s).
    Incentivized
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    Pros
    Simply Contact
    No answers on this topic
    SentinelOne
    • Excellent EDR software
    • 24x7 response team to action alerts
    • Quick response, usually well inside SLA
    Incentivized
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    Cons
    Simply Contact
    No answers on this topic
    SentinelOne
    • [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
    • Ability to extract notes and incidents to our SIEM would be great
    • A customer success manager would be a nice addition
    Incentivized
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    Usability
    Simply Contact
    No answers on this topic
    SentinelOne
    It does have a bit of a learning curve when it comes to usability, but once you become comfortable with the filters and how things are organized and the actions that can be taken then it becomes a really powerful tool, it just takes time to learn how it is best utilized or how it may best fit in your workflow.
    Incentivized
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    Alternatives Considered
    Simply Contact
    No answers on this topic
    SentinelOne
    SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.
    Incentivized
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    Return on Investment
    Simply Contact
    No answers on this topic
    SentinelOne
    • 100% EPP and EDR since implemented - ZERO COMPROMISES
    • Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
    • Easy to install endpoint
    Incentivized
    Read full review
    ScreenShots