Cybereason Managed Detection & Response (MDR) is a managed security service emphasizing behavioral analysis and incident response.
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SentinelOne Vigilance
Score 8.9 out of 10
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SentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.
The world is changing so rapidly that many things are getting automated manual work is getting extinct now and human interventions digging everything down in the roots of issues will take more time and by that time data breach, threat or virus can attack , they have many CVE's across when any data breach is running on the internet they have backup of everything . Monitoring alerts manually is not possible but through Cybereason everything can happen , it helps us to overcome all the manual pain before automation and also the API is very flexible to integrate with others. We can create dashboards from the APIs but it is less appropriate as the API sometimes contains duplicate sensors values.
Excellent value for a team without dedicated EDR personnel or low staff. [SentinelOne] Vigilance does not integrate as well with internal staff and needs a better way to a round-robin or assign issues/follow up to numerous internal staff. Would benefit from more workflow to look at multiple issues.
[SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
Ability to extract notes and incidents to our SIEM would be great
A customer success manager would be a nice addition
Cybereason has free trails to test upon compared to SOPHOS. Also Cybereason is new in the market. Pricing is also good. Has large user community. Good Quality Support. Has On premise and Cloud Infrastructure. Upgrading anything is just a click away. UI is very efficient easy to use and informative. Everything is just in simple language. Changing policies is also very good. Investigation screen and details are very informative. The figures used for processes are also creative. The site never goes down. They always communicate before and after doing anything.
SentinelOne [Vigilance] had feature parity with CrowdStrike and was lower priced. CrowdStrike does continue to grow its portfolio and has likely surpassed SentinelOne [Vigilance] in broader capabilities.
Secures Network with strong and robust security with managed solution
Guided response and root cause analysis for every malop so this is the best ROI we have we don't have to dig much it automatically gives all the relevant details which makes it best from others
The Customer Service Support is best they have , they keep time tracking of cases , immediate responses, meetings, problem solving everything they provide is fabulous from support point of view
In any issue engineers contact the user and gets the issue resolved and do good level of troubleshooting
