What users are saying about
21 Ratings
21 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Elastic Security

I believe Endgame is well suited to organizations that have their own Cybersecurity department. Its not well suited for organizations that don't have a Cybersecurity department.
Anonymous | TrustRadius Reviewer

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Elastic Security

  • Identify 0-day malware.
  • Provides a few forensic details on endpoints.
  • Very easy to administer.
Anonymous | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Elastic Security

  • I would love that it provided more memory analysis details.
  • Being able to edit sensor profiles after creating them.
  • I would love it if it provided more automation features.
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Elastic Security

Elastic Security 7.0
Based on 2 answers
Even though their support is good, I think there are some areas where they need to provide more thorough solutions to issues, some of their solutions are pretty basic and have already been tried.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Elastic Security

Endgame is based on the MITRE framework which has proven to be a successful framework to identify various attack patterns that attackers use. Also, compared to the others it's easier to administer and manage.
Anonymous | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Elastic Security

  • Being able to identify threats we couldn't identify before.
  • Easier management of endpoints.
  • Being able to immediately isolate endpoints remotely that have high severity threats.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Elastic Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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