39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 39 reviews and ratings
Attribute Ratings
Likelihood to Recommend

7.0
Darktrace
70%
8 Ratings
Gigamon
N/A
0 Ratings
Support Rating

9.4
Darktrace
94%
4 Ratings
Gigamon
N/A
0 Ratings
Likelihood to Recommend
Darktrace
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Gigamon
No answers on this topic
Pros
Darktrace
- Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
- There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesGigamon
No answers on this topic
Cons
Darktrace
- Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
- Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
- Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Director of Information Technology
Council Rock School DistrictEducation Management, 1001-5000 employees
Gigamon
No answers on this topic
Pricing Details
Darktrace
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Gigamon
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Darktrace
Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employeesGigamon
No score
No answers yet
No answers on this topic
Alternatives Considered
Darktrace
The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Gigamon
No answers on this topic
Return on Investment
Darktrace
- Darktrace is covering some lack of security issues.
- Darktrace helps the company to follow some compliance obligations.
- Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Senior Network Engineer
FexcoFinancial Services, 1001-5000 employees
Gigamon
No answers on this topic