Darktrace vs Sophos Central Device Encryption (formerly SafeGuard)

Likelihood to Recommend

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.

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Verified User

Engineer in Information Technology

Aviation & Aerospace Company, 501-1000 employees

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From my experience Sophos could give us a proper email security solution at that time. However once the requirements of the security gets bigger such as machine learning, at that time we do not find it in Sophos. Despite all, we are really satisfied with the Sophos email security solution that we use.

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Verified User

Manager in Information Technology

Banking Company, 5001-10,000 employees

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Pros

It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
It did an ok job of segmenting traffic into networks - not always correctly, but ok.
It tried to identify devices by type - once again, it did ok, but not that great.

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Matthew Frederickson

Director of Information Technology

Council Rock School DistrictEducation Management, 1001-5000 employees

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Provides full disk encryption.
Provides monitoring for all laptops and tracks communication with our servers to ensure laptops are secure at all times.
Integrates with Windows seamlessly.

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Verified User

Director in Professional Services

Information Technology and Services Company, 10,001+ employees

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Cons

False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.

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Verified User

Professional in Information Technology

Primary/Secondary Education Company, 1001-5000 employees

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It's ride on the Microsoft BIT Locker utility
In the event of disk response the challenge process is tedious
Incompatibility issues with some known branded laptops
The disk encryption time is very high

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Muneer Ahmed Khan,ITIL® v3

Dy. General Manager - IT

Glenmark Pharmaceuticals Ltd.Pharmaceuticals, 10,001+ employees

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Support Rating

Darktrace 9.5

Based on 4 answers

Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product

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Verified User

Engineer in Information Technology

Aviation & Aerospace Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We have not evaluated others as they seem to be in their own class.

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Verified User

Technician in Information Technology

Law Practice Company, 201-500 employees

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At that time, we chose Sophos based on the reputation and our partnership with our partner. And in general Sophos could give us more benefit than other competitors with the similar solution. However we do not feel comfortable to disclose information about comparison with other solutions. Despite that, we think Sophos could deliver our requirements very well with the cost that were reasonable for us.

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Verified User

Manager in Information Technology

Banking Company, 5001-10,000 employees

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Return on Investment

We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
The weekly reports more than pay for itself within the first few months.
The powerful search capability helps us solve problems where other solutions fall short.

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Verified User

Analyst in Information Technology

Public Safety Company, 201-500 employees

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Positive - mitigate lost or stolen laptops.
Positive - data at rest is automatically protected from unauthorized users.
Positive - easy roll out to enterprise or company-wide with provided tools.
Negative - cost and expertise needed to setup correctly.

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Verified User

Director in Professional Services

Information Technology and Services Company, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Likelihood to Recommend

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Pros

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Cons

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Support Rating

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Alternatives Considered

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Return on Investment

Darktrace

Sophos Central Device Encryption (formerly SafeGuard)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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