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Descartes Global Logistics Network vs. Lexer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Descartes Global Logistics Network

    Score5 out of 10
    N/AThe Logistics Technology Platform is a supply chain management offering from Descartes Systems Group headquartered in Ontario.N/A

    Lexer

    Score10 out of 10
    N/ALexer is an enterprise level, SaaS deployed web analytics solution built to drive personalization and omni-channel research.N/A
    Pricing
    Descartes Global Logistics NetworkLexer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Descartes Global Logistics NetworkLexer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Descartes Global Logistics NetworkLexer
    Small Businesses
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Lead Forensics
    Score9 out of 10
    Enterprises
    No answers on this topic
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Descartes Global Logistics NetworkLexer
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Descartes Global Logistics NetworkLexer
    Likelihood to Recommend
    Descartes Systems Group
    Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
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    Lexer
    For any direct to consumer business that cares about their customer, and the message that they serve to those customers, then this is the tool for you. It is easy to "test and chase" into strategies by simultaneously creating multiple campaigns. Lexer's tool measures the performance of each for the continuous improvement of direct marketing decisions. It is also perfect if you're looking to turn responsive customer service strategies into proactive customer experiences. Their engage desktop tool significantly improves productivity, meaning some of your least productive staff can become high performers within the business and establish a platform against which they can grow.
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    Pros
    Descartes Systems Group
    • An easy and free of hassle mobile application
    • Precise location of a truck in a map view
    • Identify possible delays to stops
    Incentivized
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    Lexer
    • Easy for all levels of employees to use.
    • Fast implementation with immediate learnings.
    Incentivized
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    Cons
    Descartes Systems Group
    • Intelligence, it gets stuck in some areas of the country
    • Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
    • A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends
    Incentivized
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    Lexer
    • We are incredibly happy with the tool as is.
    Incentivized
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    Support Rating
    Descartes Systems Group
    No answers on this topic
    Lexer
    Instant responses are available over the phone, Slack, or Email. We are also able to have meaningful top-to-top conversations where their President of North America will talk to ours as frequently as is needed. They are true partners who genuinely care about us as a client.
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    Alternatives Considered
    Descartes Systems Group
    It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
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    Lexer
    We decided not to pursue alternates to Lexer based on: 1. Value proposition. Lexer had the greatest value. 2. Our belief in other products' internal team and ongoing support capabilities. Other companies didn't feel as believable. 3. User interface. Lexer has done an incredible job making their tool extremely simple to use.
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    Return on Investment
    Descartes Systems Group
    • Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
    • Increasing the liability of the gathered information about trucks' actual/real location
    • A solution to improving our overall shipment visibility
    Incentivized
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    Lexer
    • We're able to create strategies around lapsed customers and return this consumer subset to revenue.
    • We're able to more easily identify consumer purchasing habits to create customer journeys.
    Incentivized
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