DigitalGenius

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DigitalGenius	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, DigitalGenius is the AI platform that puts contact centers on autopilot by understanding conversations, automating repetitive processes and delighting customers. The platform is powered by deep learning that understands customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to companies’ own backend systems. The company was founded in 2013 and has raised over $26 million since its inception. It has offices in both London…	N/A

Pricing

DigitalGenius

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
DigitalGenius
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

We charge on a usage basis, so companies only pay based on how much DigitalGenius is able to automate for them. Whether it’s a flow for a single repetitive ticket or a suite of services, DigitalGenius works closely with our customers to ensure that they’re paying for solutions that align with their KPIs. Generally pricing is tied to the level of automation and the number of tickets that are resolved either partially or in full by our AI platform, and to reductions in AHT and increases in CSAT.

More Pricing Information

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User Testimonials
	DigitalGenius
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