TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A

    Givebutter

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts. Instead of charging a traditional SaaS subscription fee, Givebutter is free to use with a transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® in 2021 and 2022, and its founders Max Friedman, Liran Cohen, and Ari Krasner were recently featured on Forbes’ 30U30 list for Social Impact.

    $0

    1 - 3% platform fee

    Pricing
    DonorboxGivebutter
    Editions & Modules
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    Free fundraising, forever ✨
    $0.00
    1 - 3% platform fee
    Offerings
    Pricing Offerings
    DonorboxGivebutter
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGivebutter is completely free thanks to 100% optional tips received from donors. If you'd prefer to hide tips, an industry-low Platform Fee applies instead based on the campaign type you’re using (1% for donation form, 3% for fundraising pages, and 5% for events). No matter which option you choose, all transactions include standard Processing Fees of 2.9% + 30¢ for all payment methods except ACH, which offers a reduced rate of 1.9% + 30¢ per transaction. These fees are charged by payment processors and allow funds to be deposited into your account regardless of what payment method your donors choose. More than 95% of donors on Givebutter cover fees when asked, resulting in an average campaign fee of less than 1%.
    More Pricing Information
    Community Pulse
    DonorboxGivebutter
    Considered Both Products
    Donorbox
    Chose Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a …
    Incentivized
    Givebutter
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    DonorboxGivebutter
    Small Businesses
    No answers on this topic
    Bonterra Network for Good
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorboxGivebutter
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    9.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    DonorboxGivebutter
    Likelihood to Recommend
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    Givebutter
    The site has built-in flexibility for fundraising shops of all sizes to use it for various needs - we used it for a special event but it could also be used to handle a Day of Giving campaign. We liked that donors could use the built-in social/email features to advertise their support to gain additional donations
    Incentivized
    Read full review
    Pros
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    Givebutter
    • Flexibility in using the platform for multiple fundraising sources (events, direction donations, etc.)
    • Ease of Use
    • Ability to customize your site
    Incentivized
    Read full review
    Cons
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    Givebutter
    • Link to payment sources/systems (we had to do this multiple times before it worked)
    • Integration with larger donor management software systems (i.e. Blackbaud)
    Incentivized
    Read full review
    Usability
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    Givebutter
    No answers on this topic
    Alternatives Considered
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    Givebutter
    Givebutter provides more flexibility in designing your campaign or event on the site ...others are more suited for only a Gala or auction and Race Roster was more than we needed and was confusing to our guests
    Incentivized
    Read full review
    Return on Investment
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    Givebutter
    • Best registration tool we have used for the NUN Run event
    • Allowed registrants to cover the fees reducing our overall event expenses
    Incentivized
    Read full review
    ScreenShots

    Givebutter Screenshots

    Screenshot of Forms for campaigns and events.Screenshot of A Nonprofit CRMScreenshot of Personalized emails, videos, texts, and updates