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Drata vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drata

    Score9.5 out of 10
    N/ADrata is a security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. Drata helps companies streamline their SOC 2, ISO 27001, HIPAA, and PCI DSS compliance through continuous, automated control monitoring and evidence collection, to drive lower costs and time spent preparing for annual audits. The company is backed by ICONIQ Growth, Alkeon, Salesforce Ventures, GGV Capital, Okta Ventures, SVCI…

    $7,500

    per year

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    DrataManhattan Active Customer Engagement
    Editions & Modules
    Starter
    $7500
    per year
    Growth
    $15,000
    per year
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    DrataManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DrataManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DrataManhattan Active Customer Engagement
    Likelihood to Recommend
    Drata, Inc
    My program complies with multiple frameworks: SOC 2, ISO 27001, ISO 42001, GDPR, and HIPAA. Drata makes managing multiple frameworks easier by correlating duplicative controls, while limiting the number of policies needed to meet our objectives.
    Incentivized
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    Drata, Inc
    No answers on this topic
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Drata, Inc
    No answers on this topic
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Usability
    Drata, Inc
    Its pretty intuitive, but things could always be better.
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Drata, Inc
    Drata provides the functionality I needed at an annual cost that was tolerable.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Drata, Inc
    No answers on this topic
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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