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Dropcontact vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropcontact

    Score9 out of 10
    N/ADropcontact is a SaaS solution that enriches, cleans and corrects data directly in CRMs, without any human intervention. The solution works exclusively from its proprietary algorithms and test servers, and thus, Dropcontact has no contact database. The vendor states this approach makes Dropcontact a uniquely 100% RGPD compliant solution for email verification and enrichment. Dropcontact also features automated cleaning, automatic duplicate detection and merging, as well as data enrichment (email…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    DropcontactManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DropcontactManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DropcontactManhattan Active Customer Engagement
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    Simplify360
    Score7.8 out of 10
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    Customer.io
    Score9.1 out of 10
    Enterprises
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    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropcontactManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropcontactManhattan Active Customer Engagement
    Likelihood to Recommend
    Dropcontact
    We wanted to get email details of certain attendees of a particular conference happenning in the US. Dropcontact helped by providing exact email ids that helped us schedule a meeting with the particular employee at the conference. It also helps in getting other details like LinkedIn profile so we can connect with them on linkedin making it more realistic and not a spam
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Dropcontact
    • email enrichment
    • CRM enrichment
    • LinkedIn profile enrichment
    • Get details on particular employee at any organization
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Dropcontact
    • It must find mobile numbers
    • Must be able to provide personal email IDs
    • Must be able to get candidates Interest and buying intent
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    Dropcontact
    It is a very simple UI, just upload a CSV of all the contact email IDs you require and it will provide you with email IDs from the list (Enrichment process). It will enrich upto 80-90% of the contacts and rest will be returned as blanks without email ids but thats ok. You will definitely have success with the enriched data
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Dropcontact
    The user interface is easy and no addition skills is required to learn Dropcontact. Other tools have lot of other features as well that will be tried to upsell but this tool isn't like that. It helps find the best email address that doesn't bounce and also updates emails and gives you the most recent email id even if the person switched organizations.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Dropcontact
    • Helped in maximizing ROI for Events
    • Gave us leads at the lowest CPL
    • Increased brand awareness
    • Helped connecting with the right ICPs across the US
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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