eAssistance Pro (discontinued) vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
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eAssistance Pro (discontinued) | Score8.2 out of 10 | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month |
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| eAssistance Pro (discontinued) | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| eAssistance Pro (discontinued) | Hearsay, now part of Yext | |
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| Small Businesses | Olark Score10 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Zoho SalesIQ Score9.7 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Genesys DX (discontinued) Score10 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| eAssistance Pro (discontinued) | Hearsay, now part of Yext | |
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| Likelihood to Recommend | 8.2 | 9.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |
| eAssistance Pro (discontinued) | Hearsay, now part of Yext | |
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