Entuity vs. FortiManager

I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.

However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.

Incentivized

FortiManager is well suited for larger organizations which require unified configurations and IT departments that need quick turn around on firewall related tickets. I believe MSPs can also benefit with the use of the VDOM feature, if strict separation between clients is needed. FortiManager wouldn't be ideal for 1-3 site operations, unless their configurations are extremely complex or have a high number of active users.

Incentivized

• Exceptional network discovery and mapping.
• Great CMDB integration capabilities.
• Good event management integrations.

Incentivized

• Centralized FortiGate FW Management in a single console
• Available physical, virtual, or cloud deployment
• Single console for next-generation FW features
• Multiple Administrative Domains

Incentivized

• Detailed server monitoring.
• Detailed storage monitoring.

Incentivized

• Various bugs: The software is buggy, and if you don't have a good understanding of it's underlaying operation, you can get confused or stuck when pushing a configuration. There are lots of little quirks you will have to learn, which are not described in any documentation.
• Conflict resolution: Occasionally, during larger changes, bringing new devices in, pushing a config will fail due to dependencies, conflicts, or other software bugs. This is somewhat time consuming because the error messages provided aren't descriptive
• CLI Options: Some configuration changes require creating scripts that execute on each device, and can't be done via the GUI

Incentivized

Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).

Incentivized

The list above shows you some of the products that Entuity replaces.

The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.

Incentivized

FortiManager is the best choice for managing numerous FortiGate firewalls. It allows for easy integration into ServiceNow and automates simple repetitive tasks that are very straightforward. Role-based access control is easy to enable and you can get quite granular with user permissions. Administrative Domains help segregate firewall management and compliance within the FortiManager console, by almost any classification method that makes sense to your organization.

Incentivized

• Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
• Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
• Security of the network devices has improved thanks to the discovery provided by Entuity.

Incentivized

• Significant reduction in new firewall deployment turn around time, 50% reduction
• Reduction in time spent on website access related IT support tickets. Avg 5 minutes from response to close
• Reduction in time spent by IT team for setting up WFH employees to allow working over SSL VPN.

Incentivized