Epicor CMS vs. SAP Supply Chain Management

Through daily use of Epicor, it is apparent that at it's basest level, it favors a stock-based manufacturing model (your company has established SKUs and Production works to replenish stock levels when a KANBAN or other system triggers a re-order point). While it excels at that, ours is a custom-order industrial manufacturing model (we produce to customer specification or repeat orders), meaning there is no stocking of finished components, only the materials it takes to make them. It's taken some finesse (and the purchase of additional modules) to get to where we need to be.

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For retail, logistics and manufacturing industry business cases, I think SAP Supply Chain Management is very well suited. GATP backorder processing, forecasting, scheduling, product availability check, rule based ATP checks are specific scenarios in which it is well suited.

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• EDI Order Processing
• Serialized Inventory Tracking
• Order Processing

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• Availability of different statistical forecasting methods covering different patterns i.e. Trend, Cyclical, Seasonal and Irregularity.
• Different modules to cater to different business requirement ranging from long-term need (Demand Planning), Medium Term (Supply Planning), Short Term (Production Planning and Detailed Scheduling).
• Easy integration with core ERP for transfer of master and transaction data. Planning specific functions can be executed in SAP APO while execution can still be carried out in core ERP suite.

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• Too "modular"
• Each task involves opening a new window.
• Slow to process orders (despite upgraded fiber-optic internet).
• More geared towards stock-based manufacturing rather than made-to-order, without requiring additional modules.

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• When moving from non-SAP to SAP solution for Supply Chain Management-APO, it may take some time for business users to get use to, as solution provided in user interface sometime seems complex.
• For track and trace solution within SAP Supply Chain Management has scarcity of good resources especially when you want to track custom objects with complex use cases.

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CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.

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Support is getting better but can still be slow to respond.

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Epicor CMS had a UI that was deemed more aesthetically pleasing than (subjective, naturally!) Sage, for which we attended a presentation/orientation session. Our Team felt Epicor (once outfitted with the necessary add-ons) would be better suited in the long run for longevity and ongoing support (especially considering our outgoing software was Sage).

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SAP provides an extensive product suite with its SCM and has functionalities to cater to different industries. Supply chain planning is divided into several steps, some of which are executed by components in SAP ECC and others by components in SAP SCM. It is possible and advisable to integrate these two systems and to use them together for planning. System integration takes place using the Core Interface (CIF). Even though As/400 remains a critical part of the computing infrastructure for many of the global organizations, ease of scalability, integration with cloud, advanced planning and analytics functionality and availability of strong talents make SAP SCM a better choice.

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• Epicor has necessitated dedicated "Staging" personnel, as multi-line orders are generated as individual orders to Production/Manufacturing, meaning someone must ensure they all come together upon completion prior to shipping.
• Payroll and Accounts Payable/Receivable have noted improved integration and tracking compared to the legacy/outgoing software (Business Vision).
• Inventory tracking is vastly improved over the outgoing software, with detailed reports/tracking of remnant/off-cut materials, which benefits Material Handlers as well as the Purchasing Manager for keeping the inventory budget in line with targets.

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• SAP Supply Chain Management provided suitable solution for promotion planning, forecasting, life cycle planning, VMI replenishment etc. Business team started seeing benefits of those in no time.
• For collaborative planning, business team had few dis-satisfactory points when compared with previous non-SAP solution.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info