TrustRadius: an HG Insights company

Evalueserve Researchstream vs. Hearsay, now part of Yext

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Researchstream

    Score7 out of 10
    N/AEvalueserve, a multinational headquartered in Switzerland, offers Researchstream, a research approval workflow management platform supporting requests and submissions, reporting, document repository and knowledge management, and feedback.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    ResearchstreamHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ResearchstreamHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ResearchstreamHearsay, now part of Yext
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Customer.io
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResearchstreamHearsay, now part of Yext
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ResearchstreamHearsay, now part of Yext
    Likelihood to Recommend
    Evalueserve
    Evalueserve Researchstream is very helpful for creating presentation slides that require a lot of time to create but where all of the necessary data and information for the slide can be found on the internet. The service is also very helpful for industry research that requires consulting many different sources and compiling and synthesizing the information. Evalueserve Researchstream is much less appropriate for creating any materials that require confidential information to be shared as the team is not under an NDA and thus cannot be made privy to such information.
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Pros
    Evalueserve
    • Deadlines are almost always met on time.
    • The team replies promptly to emails.
    • The team offers up alternative solutions if the exact details of a request cannot be fulfilled.
    • The team proactively communicates if a request cannot be met in full or will take longer than the deadline initially set by the requestor.
    Incentivized
    Read full review
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    Evalueserve
    • The final product sent to me was, at times, lacking enough detail or appeared hastily done.
    • The databases and information platforms the Evalueserve Researchstream team has access to are limited, which limited the scope of what I could request and diminished the usefulness of what was sent to me.
    • The Evalueserve Researchstream portal is not the most intuitive or easy to use. If I had not received a tutorial by an Evalueserve Researchstream team member, I would have struggled to understand how to properly uses the services offered by the Company.
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Usability
    Evalueserve
    No answers on this topic
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Support Rating
    Evalueserve
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Alternatives Considered
    Evalueserve
    My company ran a trial with Evalueserve Researchstream. During that trial, those at my company, including myself, used Evalueserve's services and were pleased with the product and helpfulness of their team. We also knew Evalueserve Researchstream had a record of helping similar, quality firms in the areas we wanted to use Evalueserve Researchstream for. So, my company moved forward with Evalueserve Researchstream, particularly in light of the fact my company did not find any other direct competitors offering the specific services it needed Evalueserve Researchstream for. My company, however, does use other services, including, but not limited to, Bloomberg and Refinitiv Eikon, for research, insights, and analysis to supplement Evalueserve Researchstream.
    Incentivized
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    Evalueserve
    • Evalueserve Researchstream has saved junior staff at my company an immense amount of time that would have otherwise been spent on repetitive, lower-value tasks, which has helped with junior work-life balance
    • Evalueserve Researchstream has allowed for more time and focus to be spent on higher value-add and revenue-generating activities
    • Evalueserve Researchstream has given my firm an increased capacity to explore new markets and verticals for growth; the initial screening that the Evalueserve Researchstream team carries out is a helpful component of my company's analysis of such new areas
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots