Express Scribe vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Express Scribe | Score7 out of 10 | N/A | Express Scribe Professional is a foot pedal controlled audio player software specifically designed for typists and transcription work. Featuring foot pedal control, variable speed, speech to text engine integration and support for a wide variety of audio formats including .dss, .dct, .wav, .mp3, and .wma. Audio recordings can be loaded automatically from CD, email, LAN, FTP, local hard drive and Express Delegate. Traditional hand held dictation recorders can also be docked and the audio… | $39.95 per user |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Lifetime license | — | ||||||||||||||
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| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | No answers on this topic | Customer.io Score9.1 out of 10 |
| Enterprises | No answers on this topic | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 7.0 | 8.0 |
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| Alternatives Considered | No answers on this topic |
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| ScreenShots | Express Scribe Screenshots |



