ExtremeCloud IQ vs. ExtremeCloud SD-WAN

ExtremeCloud IQ is definitely best suited for a mid/large-scale business. The tools provided for what you pay for would be mostly unnecessary for a small business - the pricing also would not condone the purchase for a small business. That said, we are more of a mid-sized district, and being able to manage this system with 120 APs deployed across 10 locations has been great. I'm the only person that purchases, configures, deploys and manages everything with ExtremeCloud IQ - and it doesn't take too much time to be able to do so. I'm certainly a fan of the product!

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Aerohive was ahead of the industry when it came to Wireless network hardware and software. Initially, they were one of the first to offer a solution for a busy office environment with a complicated layout and multiple rooms, open areas, and offices that were spread out. The mesh design of the APS was also one of the first of its kind and has proven to be a great solution within our environment.

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• GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
• The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
• The auto channel selection now works very well, including the SDR dual 5GHz mode.

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• Easy to navigate management GUI
• Intuitive design
• Helpful troubleshooting tools and logging

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• XIQ Refreshes could be enhanced for closer to on-prem experience.
• Client Data polling interval needs to be quicker, 10 minutes.
• Full feature parity of switch management in XIQ.

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• The floor plan design aspect of the software has improved recently and can further be enhanced.
• The software update process for the APs has not always been very straightforward.
• The initial setup and differentiating between the multiple types of APs was a bit confusing.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I previously used Aruba APs in the early 2010s - but have no other experience since then

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

We also considered both Cisco and Juniper, but Extreme Networks Wireless WAN met our budgetary and technology needs the best.

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• It has been referred to as "invisible IT" because the number of support tickets to the IT desk has been reduced to practically none.
• An IT team no longer desires ongoing WiFi support agreements, as once it is set up well, they do not need to contact us for higher-tier support.

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Invited by the Vendor

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• The speed of our Wireless network has significantly improved.
• The range of the network covers our entire user area, simply due to the power and range of the APs as well as the mesh network capabilities.
• The capability of the software to configure, monitor, and alert based on network traffic and user behavior is almost unmatched.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info