F5 BIG-IQ Centralized Management vs. F5 Distributed Cloud WAF (Web Application Firewall)

F5 BIG-IQ Centralized Management works perfectly in Software upgrades and simple daily changes. We are successfully using it to create and or delete objects. It doesn`t works well when we need reports. I usually have to create custom scripts to get a list of objects, for example. Performance is also something that could be improved in Big-IQ

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It is doing its job effectively, and its scalability is superb. So, if you have a mixed environment with cloud and on-premise systems to protect this product, provide a solution to the challenge. However, its management is more suited to DevOps teams rather than to the ones responsible for on-premise systems, making the management a bit more complex.

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• Common system level changes like cipher suite customization, ssh protocol settings etc can be pushed to all F5 gear through one click of a button
• Enterprise standard templates for profiles/protocols etc., can be efficiently managed across F5 gear through a single interface

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• Layer seven attacks are becoming far more common. Traditionally it was always layered three, layer four, where you get an additional firewall, but with the application layer attacks become more frequent, more popular, et cetera. So having the web application firewall protecting us, and then with the recent Log4j, that's the most recent use case when it gave us that instant level of protection whilst we remediated the Log4j that we had that and the F5 Distributed Cloud WAF was protecting us.
• I have a great relationship with the account manager, my account manager, and I think he drives the best price possible, um, for me, and I'm happy with that price.
• F5 Distributed Cloud WAF is always innovating and evolving.
• We run a very competitive proof value where we run numerous competitors against each other, and then we evaluate from that and then make the selection, and F5 Distributed Cloud WAF was the winner.

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• There a lack of the going forward to next
• The second site product does not do what we need and we are forced to write our own scripts
• Many of the alerting that was in enterprise management is no longer in F5 BIG-IQ Centralized Management

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• Lack of warnings, currently the console does not provide a warning when deleting key-value entry.
• The web GUI could use some tweaking, currently no undo option when removing exclusion rules.
• Configuration complexity, currently menus and options are hidden, making it hard to configure vs on prem.

There is some room for improvement around RBAC. The access to certain features, options and menus is not straightforward and not that granular.

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We gave it an 8 because it protects our web apps well and is reliable. The WAF is flexible and meets most of our needs. It could improve in user interface and make integrations easier, but overall, it’s a solid and effective security tool for us.

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I feel pinning policies are killing you guys when it comes to being able to add multiple LTMs that have different naming conventions.

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I believe is a solution that was designed from the start to be simple and easy to use. Coming from Imperva, it simply eased the burden and complexity of managing and securing our apps on different environments (cloud and on-prem). It easy to scale and very quick to deploy (as a cloud waf should be), provide us with DevOps integrations, visibility and automatic insights from multiple events that guarantee peace of mind for us analysts and opp managers.

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Seems no issue

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Unnoticed slowness

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The support is a bit complex and not straightforward. It seems there aren't many engineers supporting this platform. There are many components in the solution that makes it complex for troubleshooting. Documentation needs to be more in depth, and I have opened a few cases around cluster sync issues and objects stalled. In the end I was able to find and fix the problem.

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I never contacted support for this product.

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Online training saves me lots of time

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Just make sure you origin servers have F5 IPs allowed.

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Of all the centralized Management platforms I have ever used, BIG-IQ is the worst. It constantly breaks and requires fixing in some way or another.

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The other one that I've used in the past, they're very similar and I haven't used it recently, so I can't do a side-by-side comparison today. But I can say that F5 does everything we want it to do consistent with what this other product did do and it's got enhanced features and of course we have a long history with F5 as a product set in general.

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Dont see any issue so far

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• Cut costs by requiring less manual hours to manage F5 OS installations
• Great monitoring and alerting tool for general F5 gear health
• Provides critical information for capacity planning of the F5 resources

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• The biggest gain for us was speed. Before F5 Distributed Cloud WAF, onboarding a new app to our WAF stack meant manual rule tuning, traffic sampling and regression testing. Right now, we spin up a service, tag it with the right policy and its ready (production ready) within hours

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