FaceMyDoc LIVE vs. Healthie

For health startups or a small medical practice where budget is a constraint and automation is not necessary due to small scale. Also small scale or skill of employees does not need robust analytics.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Secure, HIPAA-compliant.
• Native telehealth visits integrated in system.
• AI scribe tool works well and fills out charting notes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reporting is terrible. You have to select filters, generate reports, and download them. Limited reporting options: you cannot create reports from all the data.
• No integrated phone (outbound and inbound), so providers can stay on the platform without using their personal phones.
• No integration with AI tools for analytics and workflow optimization.
• Workflows are not very customizable.
• Cannot integrate with marketing automation tools and does not have marketing automation built into the system.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Providers and patients do not find the interface intuitive, and we often have to call them to guide them through it. We have had to create detailed videos and guides to instruct our providers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We evaluated Jane and SimplePractice. EHR had more features and was cheaper.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We run our entire services business on it, so it accounts for 75% of our revenue. We could not do this without an EHR.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info