FACT-Finder vs. HP Autonomy Intelligent Universal Search (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FACT-Finder
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
FACT-Finder is site search software for search, navigation, merchandising, personalization and recommendations. The technology combines online shop functions designed to lead customers to the right products in record time - even with demanding omnichannel strategies. The vendor boasts 20 years of experience and over 1,800 shop projects, retailers experience more sales across digital retail channels - up to 33% on desktop and 125% on mobile. The vendor further states FACT-Finder…N/A
HP Autonomy Intelligent Universal Search (discontinued)
Score 7.0 out of 10
N/A
From HP Autonomy, an advanced search solution that used multiple search models to help significantly improve the speed, accuracy, and completeness of a search. The product has been discontinued, and is no longer available.N/A
Pricing
FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe understand that in e-commerce, the one-size-fits-all approach doesn't work. Our dynamic prices are based upon the FACT-Finder modules you choose to power your online shop along with the number of monthly search queries and channels needed.
More Pricing Information
Community Pulse
FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
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FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
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User Ratings
FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
Likelihood to Recommend
-
(0 ratings)
1.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
FACT-FinderHP Autonomy Intelligent Universal Search (discontinued)
Likelihood to Recommend
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
It does a decent job at its core functions (that other free software does just as well or better).
Read full review
Pros
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • It adheres to traditional Microsoft standards such as: fact-dump documentation with no coherent story or 'best practices' information, inability to automate common tasks, intentional obfuscation of its basic operations.
  • It provides OK search results. Not great, but OK.
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Cons
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • There are about a dozen different config files to maintain, and the most important one is dynamically modified by Autonomy itself while it runs. Which means that it is impossible to automate the configuration or keep the configs in versioned source control. Even `cp *.cfg ~/cfgbak/` won't help you roll back a change, because it is never safe to restore a previous config. You'll be using `diff new.cfg old.cfg` a lot.
  • The Linux port is poorly thought out. The binaries are named *.exe. The StartService.sh scripts contain both `echo 'Are you sure you want to start the service? Hit ctrl-C to cancel''; read dummy` and, I kid you not, a `chmod a+x /path/to/my/binary.exe`.
  • Many features are poorly documented, leading to lots of back and forth with the support department just to answer basic questions like "what does this error code in my logs signify?"
  • It seems to reinvent the wheel, poorly, everywhere. E.g. the scheduled backup feature rolls through a user-defined finite list of directories in which to store backups. On day 0 it uses directory 0, on day 1 it uses directory 1, and after day N it rolls back and overwrites directory 0. Why would this be preferable to using a single directory and naming zip files based on the current timestamp?
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Likelihood to Renew
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
Management wants to see ROI on the (hefty) cost of purchasing this software, and has mandated that we continue using it. We would prefer to switch immediately.
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Return on Investment
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • I have learned to tack a zero onto the end of any estimate I make for how long an Autonomy change will take in both planning and implementation.
Read full review
ScreenShots

FACT-Finder Screenshots

Screenshot of The FACT-Finder cockpit gives clear access to all features you need for your optimizations.  View two search results side-by-side for testing and compare before & after performance.Screenshot of Align search results to your business objectives: with Ranking Rules you can customize the sequence in which products appear. Integrating all information from your product data guarantees optimized search results  for your priorities.Screenshot of FACT-Finder Merchandising Module makes implementing marketing campaigns simple. Product promotions can be scheduled in the search results, category pages and landing pages down to the minute.Screenshot of Our software suite consists of modules that you can configure via an easy-to-use back-end. The FACT-Finder Core is the foundation for your e-commerce growth with optimized site search and actionable analytics. Each additional module contributes to providing customers with the best experience possible - while giving your conversion a lift. Innovative algorithms and Artificial Intelligence ensure the modules work together seamlessly and constantly improve each other.