TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FactBranch

    N/AN/AFactBranch is a help desk integration tool from the small company of the same name in Vienna, that loads fresh customer data from a data source and displays it to agents and sales reps when they open a ticket or look at a contact. Data sources include popular DBs such as MySQL, PostgreSQL, MongoDB, GraphQL, or spreadsheets as well, like Google Sheets. This data can be displayed in Freshdesk, Dixa, Intercom, or other customer support tools.

    $29

    per month

    Pricing
    FactBranch
    Editions & Modules
    11th through 100th agent
    $4
    per month per additional agent
    2nd through 10th agent
    $6
    per month per additional agent
    1st agent
    $29
    per month
    Offerings
    Pricing Offerings
    FactBranch
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Best Alternatives
    FactBranch
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    Skyvia
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    Medium-sized Companies
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    Enterprises
    SolarWinds Task Factory
    Score8.3 out of 10
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