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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastSpring

    Score6.2 out of 10
    N/AFastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A

    Piano Activation

    Score8.5 out of 10
    N/APiano Composer, from Piano Software in New York, allows users to design, test, deploy, and manage audience experiences based on scenarios, rules, triggers, and conditions, all without IT. It presents out of the box loyalty and engagement solutions, and allows users to engage customer segments on the content they find most interesting and valuable - based on page attributes, metadata, or URL conditions.N/A
    Pricing
    FastSpringPiano Activation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FastSpringPiano Activation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FastSpringPiano Activation
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Microsoft Dynamics 365 Marketing
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    Medium-sized Companies
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    Enterprises
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    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastSpringPiano Activation
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FastSpringPiano Activation
    Likelihood to Recommend
    FastSpring
    FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
    Incentivized
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    Piano Software
    Piano Composer is well suited to news publishers in particular currently, but in theory this tool could be used by any organisation that relies on a paywall or advertising to generate revenue. Their increasingly powerful segmentation tool would also be very useful to many companies, as you can target particular users very easily or rely on their algorithms to do it for you and learn to optimise over time. I also think that if you have a sales pipeline/funnel that you want to nurture users through, Piano Composer can help you to do that.
    Incentivized
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    Pros
    FastSpring
    • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
    • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
    • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
    Incentivized
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    Piano Software
    • Very easy to use interface
    • Powerful algorithms to improve targeting
    • Great engagement with clients about improvements and future roadmaps
    Incentivized
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    Cons
    FastSpring
    • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
    • Interface seems old, maybe they can work on it
    • Sometimes, we saw duplicate payments on recurring payments
    • WordPress Integration
    Incentivized
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    Piano Software
    • Acquires companies often and integration of these sometimes cause bugs and outages
    • Can be slow to load sometimes
    • Any custom work you need done by their developers takes far too long
    Incentivized
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    Alternatives Considered
    FastSpring
    FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
    Incentivized
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    Piano Software
    Optimizely is a great platform for A/B testing with multiple variants and across a range of devices, browsers etc. What makes Piano Composer different is that you can add tests within your flows - specifying exactly where and why you want things to happen, whilst still building the rest of your experiences around this. The other huge benefit to Piano Composer is that it contains their Customer Segmentation engine and processing this data with their proprietary algorithms, so it is taking everything it knows about your users and including this in the segmentation process, which I think it much more powerful.
    Incentivized
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    Return on Investment
    FastSpring
    • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
    • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
    Incentivized
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    Piano Software
    • Increased digital subscriptions substantially
    • Enables quick and easy testing, which saves lots of time
    • Is quite expensive as a tool overall, so you need to balance the benefits to the number of users you have
    Incentivized
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    ScreenShots