TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastSpring

    Score6.2 out of 10
    N/AFastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A

    Vindicia Retain

    Score8.7 out of 10
    N/AVindicia's (formerly CashBox) subscription billing and one-time transactions billing platform consists of a billing system where merchants can define billing plans, issue refunds, create payment retry schedules.N/A
    Pricing
    FastSpringVindicia Retain
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FastSpringVindicia Retain
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FastSpringVindicia Retain
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastSpringVindicia Retain
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.7
    (2 ratings)
    User Testimonials
    FastSpringVindicia Retain
    Likelihood to Recommend
    FastSpring
    FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
    Incentivized
    Read full review
    Vindicia
    This presents the customers with a customized invoice, it does manage a lot of attributes. The prices and dates with the entitlements and so forth. This also includes a great feature it will configure the invoice by fields with, clients, products, and a billing plan. I do enjoy that you can send the invoices and notifications automatically with the schedule that I have chosen. It is a great product, it ensures that the outstanding balances are accounted for and billed appropriately I do not really have any negative feedback on this product.
    Read full review
    Pros
    FastSpring
    • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
    • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
    • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
    Incentivized
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    Vindicia
    • It helps with revenue renewal recovery
    • It conducts recovery across multiple currencies
    Incentivized
    Read full review
    Cons
    FastSpring
    • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
    • Interface seems old, maybe they can work on it
    • Sometimes, we saw duplicate payments on recurring payments
    • WordPress Integration
    Incentivized
    Read full review
    Vindicia
    • Some of the functions are hard to use at first, not sure how to use them. You do get a hang of it after a while.
    Read full review
    Alternatives Considered
    FastSpring
    FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
    Incentivized
    Read full review
    Vindicia
    We selected Vindicia since they were one of the only providers who could run a proof of concept test. The other providers were asking for exorbitant sums of money and good faith to show the results would increase.
    Incentivized
    Read full review
    Return on Investment
    FastSpring
    • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
    • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
    Incentivized
    Read full review
    Vindicia
    • This product does have some kinks, yet I believe they are working on fixing them, I have had the software slow down and sometimes freeze.
    Read full review
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