TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    First Orion

    N/AN/AFirst Orion is a provider of digital call experiences for the world's leading carriers, enterprises, and developers. The First Orion Communications Protection services provide scam, fraud, and spoof defense solutions to consumers. The company's Branded Calling solutions, INFORM® and ENGAGE®, allow businesses to customize their calls with a name, logo, and short message. Their solutions are STIR/SHAKEN-capable to deliver RCD and other technologies. First Orion states they provide branded…N/A

    Hiya Connect

    Score9.5 out of 10
    N/AHiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
    Pricing
    First OrionHiya Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    First OrionHiya Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    First OrionHiya Connect
    Likelihood to Recommend
    -
    (0 ratings)
    9.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    First OrionHiya Connect
    Likelihood to Recommend
    First Orion
    No answers on this topic
    Hiya, Inc
    Hiya Connect is well suited for any company or organization that is looking to increase its brand recognition with their customer or client base. The difference between unbranded vs. branded outbound calls is great considering many people would not pick up a call from a number they do not trust or recognize. It's important for the client to know from what organization and from where the call is coming.
    Incentivized
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    Pros
    First Orion
    No answers on this topic
    Hiya, Inc
    • Branded Calling
    • Spam Prevention
    • Improve Connect Rates
    Incentivized
    Read full review
    Cons
    First Orion
    No answers on this topic
    Hiya, Inc
    • Integrations with dialers
    • More robust reporting
    • Email notifications
    Incentivized
    Read full review
    Usability
    First Orion
    No answers on this topic
    Hiya, Inc
    Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
    Incentivized
    Read full review
    Alternatives Considered
    First Orion
    No answers on this topic
    Hiya, Inc
    We selected Hiya Connect because it had the best contract and cost structure.
    Incentivized
    Read full review
    Return on Investment
    First Orion
    No answers on this topic
    Hiya, Inc
    • Higher connect rates
    • Increase in meeting conversions
    • Increase in prospect trust
    Incentivized
    Read full review
    ScreenShots