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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv Director

    Score8 out of 10
    N/ADirector from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import, store, modify and distribute the documents electronically.N/A
    Pricing
    Fiserv Director
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv Director
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Fiserv Director
    Considered Both Products
    Fiserv
    Chose Fiserv Director
    We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Fiserv Director
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Fiserv Director
    Feature
    Fiserv Director
    7.1
    1 Ratings
    13% below category average
    Content capture & imaging8.01 Ratings
    File sync, storage & archiving8.01 Ratings
    Document management7.01 Ratings
    Records management6.01 Ratings
    Content search & retrieval7.01 Ratings
    Enterprise content collaboration7.01 Ratings
    Content publishing & creation6.01 Ratings
    Security, risk management & information governance8.01 Ratings
    Contract lifecycle management7.01 Ratings
    Automated workflows7.01 Ratings
    Artificial intelligence7.01 Ratings
    Integration7.01 Ratings
    Best Alternatives
    Fiserv Director
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
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    User Ratings
    Fiserv Director
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    Fiserv Director
    Likelihood to Recommend
    Fiserv
    Great for financial institutions. Integrates well with the Fiserv Premier suite. Easily imports bank reports that are generated from the Fiserv Core banking system. Would like to see more dynamic of purging documents automatically. Would like to see more functionality that is native to the Fiserv Premier application rather than having to purchase additional modules to expand its functionality.
    Incentivized
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    Pros
    Fiserv
    • Records retention
    • Electronic document workflow
    • Easily importing of electronic documents
    Incentivized
    Read full review
    Cons
    Fiserv
    • More refined configuration of when to purge documents (ex. would like to see the ability to more dynamically purge documents such as the ability to purge documents x number of years after a loan has been paid in full).
    • Include functionality that is native to the application without having to pay for additional modules (ex. ability to configure automatic importing of PDFs without using an index file requires a separate PDF Data Input Filter module).
    • Would like to see the ability to automatically populate the Institution number in Director Unity Client.
    • Would like to have seen Fiserv move off Internet Explorer faster than it has. Workflows will only appear as an option in Web Director if used in Internet Explorer.
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't have nearly as much functionality as Director.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Increased efficiency for records retention adherence.
    • Allows staff to easily and quickly retrieve electronic documents.
    • Effectively electronically route documents that require tracking, approval, and storage using workflows.
    Incentivized
    Read full review
    ScreenShots