Five9 WFO
Five9 WFO
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 WFO | N/A | Five9 WFO, based on the Virtual Observer call center recording and workforce optimization software from Coordinated Systems which was acquired by Five9 in early 2020, enables users to optimize staffing with accurate multi-skill, multi-channel forecasts and schedules, real-time adherence, and intraday management. Five9 WFO functionality comes with pre-built integrations for Salesforce, Zendesk, Oracle, and ServiceNow. | N/A |
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Editions & Modules | No answers on this topic | ||||||||||
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Entry-level Setup Fee | No setup fee | ||||||||||
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives |
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