FocalScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FocalScope
Score 0.0 out of 10
N/A
FocalScope is web-based help desk software. It includes email ticketing and live chat features for providing customer support, as well as surveys and a self-help knowledge base/FAQ. FocalScope can support multilevel SLAs and escalations. It also has a telephony integration for call center support. The system is available as Cloud solution as well as an in-house solution. Pricing: The Starter package for home businesses and startups costs $20/agent/month, and works…
$20
per month
Pricing
FocalScope
Editions & Modules
subscription
$20.00
per month
Offerings
Pricing Offerings
FocalScope
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Best Alternatives
FocalScope
Small Businesses
Agiloft Flexible Service Desk Suite
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Score 9.0 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Salesforce Service Cloud
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Score 8.8 out of 10
All AlternativesView all alternatives
User Testimonials
FocalScope
ScreenShots

FocalScope Screenshots

Screenshot of FocalScope Main MenuScreenshot of FocalScope Live Chat Sign On WindowScreenshot of FocalScope Live Chat Agent WindowScreenshot of FocalScope DashboardScreenshot of FocalScope backlog and SLAScreenshot of FocalScope for Android and Iphone