Gavagai vs. Hugging Face

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

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If an organisation has more access to data and have access to high end computers like GPUs it’s recommended to use Hugging face as it will give better accuracy than any other models. If an organisation having less data and has less access to GPUsis looking for decent performance then traditional algorithms are more appropriate than hugging face

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Independently Invited by TrustRadius

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• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

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• Model APIs
• Hugging Face Spaces for deploying demo apps
• Latest updated models available easily
• Vast support for language parsing and other relevant tasks

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• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

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Independently Invited by TrustRadius

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• Most of the Hugging face models are of big size, hence difficult to work if there is no access to high computational system like GPU.
• It’s good to have some visualization tool in hugging face for viewing model architecture.
• I recommend to implement hugging face lite version so that it can run on any system with less specifications.

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Independently Invited by TrustRadius

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I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There are some other services offer similar capacity as to Hugging Face, but not entirely the same. For example, amazon web services have a machine learning service called Comprehend, which offer a set of easy to use APIs to do machine translation and entity recognition and some other common NLP use case.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Hugging Face is cost and time saving.
• Pay is less, you pay what you use, doesn't affect much.
• Overall positive impact on business.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info