GMBapi.com vs. InMoment XI Platform

GMBapi.com

1 Reviews and Ratings

InMoment XI Platform

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GMBapi.com	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	GMBapi.com creates actionable reports for Google Business Profile listings and makes it possible to post in bulk (content, photos, services and products) on all locations. It's dashboards provide an overview of any Local Search priorities. The user can manage a business's local presence via reports on Hygiene, KPI's, Look & Feel and customer interactions (Reviews and Q&A's). The software can also be used to find out where customers are navigating to a business from. The A/B testing functionality…	$2 per month Per Location
InMoment XI Platform	Score8.2 out of 10	N/A	InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.	N/A

Pricing

GMBapi.com

InMoment XI Platform

No answers on this topic

No answers on this topic

Pricing Offerings
GMBapi.com	InMoment XI Platform
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

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Best Alternatives
	GMBapi.com	InMoment XI Platform
Small Businesses	Google Business Profile Score8.4 out of 10	MindTouch Score7 out of 10
Medium-sized Companies	Google Business Profile Score8.4 out of 10	Sogolytics Score9 out of 10
Enterprises	No answers on this topic	Medallia Score8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GMBapi.com	InMoment XI Platform
Likelihood to Recommend	- (0 ratings)	8.0 (2 ratings)

User Testimonials
	GMBapi.com	InMoment XI Platform
Likelihood to Recommend	GMBapi.com No answers on this topic	InMoment InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response. Incentivized Verified User Read full review
Pros	GMBapi.com No answers on this topic	InMoment Data Concilations Tracking realtime surveys Gain consumer insights Incentivized Verified User Read full review
Cons	GMBapi.com No answers on this topic	InMoment I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails. Incentivized Verified User Read full review
Return on Investment	GMBapi.com No answers on this topic	InMoment Helped us improve product quality by 3% Improve speed of service by 13% Gain more customer insights with less manpower. Incentivized Verified User Read full review
ScreenShots	GMBapi.com Screenshots