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Gold-Vision vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gold-Vision

    Score10 out of 10
    N/AGold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Gold-VisionManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Gold-VisionManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Gold-VisionManhattan Active Customer Engagement
    Sales Force Automation
    Comparison of Sales Force Automation features of Gold-Vision and Manhattan Active Customer Engagement
    Feature
    Gold-Vision
    10.0
    1 Ratings
    24% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Gold-Vision and Manhattan Active Customer Engagement
    Feature
    Gold-Vision
    10.0
    1 Ratings
    26% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Gold-Vision and Manhattan Active Customer Engagement
    Feature
    Gold-Vision
    9.5
    1 Ratings
    21% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Gold-Vision and Manhattan Active Customer Engagement
    Feature
    Gold-Vision
    9.5
    1 Ratings
    22% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Custom objects9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Gold-Vision and Manhattan Active Customer Engagement
    Feature
    Gold-Vision
    10.0
    1 Ratings
    17% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Best Alternatives
    Gold-VisionManhattan Active Customer Engagement
    Small Businesses
    Salesflare
    Score10 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gold-VisionManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Gold-VisionManhattan Active Customer Engagement
    Likelihood to Recommend
    Gold-Vision
    It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Gold-Vision
    • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
    • It is quick to deploy and most of our customers start using the solutions in less than a week.
    • Very intuitive which makes training our customer easy and causes few support calls.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Gold-Vision
    • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
    • Nothing else to complain about, maybe it can be made cheaper?
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Alternatives Considered
    Gold-Vision
    Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Gold-Vision
    • It really filled a gap in the market where small business could not afford expensive CRM solutions.
    • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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