Google Assistant vs. RedRoute
Google Assistant vs. RedRoute
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Assistant | N/A | Users can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools. | N/A | |
RedRoute | Small Businesses (1-50 employees) | RedRoute's automated customer service voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues. RedRoute also works after hours, integrating with your existing CS systems to create detailed support tickets and call transcriptions for your staff. The vendor states… | $0.15 per automated call |
| Google Assistant | RedRoute | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Pay per automated call - With RedRoute, you only pay for the calls we successfully handle. All calls that get forwarded to a live agent are free of charge. 25% of Customers Choose to Secure a Lower Price for a 1-3 year Commitment | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Google Assistant | RedRoute | |
|---|---|---|
| Small Businesses | Fin by Intercom Score 8.6 out of 10 | Fin by Intercom Score 8.6 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Google Assistant | RedRoute | |
|---|---|---|
| Likelihood to Recommend | 10.0 (2 ratings) | - (0 ratings) |
| Usability | 10.0 (1 ratings) | - (0 ratings) |
| Google Assistant | RedRoute | |
|---|---|---|
| Likelihood to Recommend | ![]() Google
| RedRoute No answers on this topic |
| Pros | ![]() Google
| RedRoute No answers on this topic |
| Cons | ![]() Google
| RedRoute No answers on this topic |
| Usability | ![]() Google
| RedRoute No answers on this topic |
| Alternatives Considered | ![]() Google
| RedRoute No answers on this topic |
| Return on Investment | ![]() Google
| RedRoute No answers on this topic |
| ScreenShots | RedRoute Screenshots |




