Grafana vs. ITRS Geneos

If I was starting over on an Observability platform, Grafana would be my number 1 choice due to the flexibility and ability to act as a single platform either on its own or combining multiple data sources. The trick however, is that it can be fairly complex to learn and setup, so time is needed to make it a successful implementation. There is a level of cognitive load required

Incentivized

ITRS Geneos is well suited in any situation where uptime is mission critical.

Incentivized

• Alerting through many different medium as Slack, Email, Webhook etc
• Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
• Log aggregation and powerful Logql to filter and view your logs
• Microservices monitoring
• Large number of plugins and data sources to collect your metrics from almost anywhere

Incentivized

• ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
• Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
• ITRS Geneos' new UI is quick, responsive and user-friendly.

Incentivized

• There are some settings which we can't configure from UI (Web Console).
• We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
• In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.

• The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.

Incentivized

It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources

Incentivized

ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.

Incentivized

Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.

Incentivized

Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.

Incentivized

• Time-consuming reports reduced
• Spotting trends in services
• Preventive maintenance

Incentivized

• Prevented losses in trades
• Efficient server maintenance
• Preventative server maintenance

Incentivized