HackerOne vs. PortSwigger Burp Suite

It is one of the good platforms for security researchers to submit bugs and other vulnerabilities, it however, has some challenges, in terms of un-verified and duplicate submissions.

Incentivized

Burp Suite is a good general tool to test websites as long as your website is not too large or you have the time for it to complete. We have some websites that only about five to ten minutes for Burp Suite to complete an attack and a spider only takes about two minutes. Other websites have taken a few hours to complete. I have seen a tester actually run Burp Suite against one of our websites and it took all day to complete.

Incentivized

• Filter for spammy bug reports
• Nice central interface
• Payment/reward system is nice

Incentivized

• The passive scan feature is really awesome, it kind of covers areas that you might miss.
• The CSRF POC is really helpful to my team. It helps development team see the issue and understand it.
• Burp intruder and repeater are the features I myself and my team uses the most as it helps us use our payloads in a variety of different ways.
• Active scan helps the team to ensure coverage for the whole application.

• A lot of duplicate bugs get reported, although it does offer automatic suggestion of previously reported bugs that may be duplicates, it is far from perfect.
• Anyone can report bugs, a lot of them are not verified before submission. This sometimes leads to a lot of time spent in verifying if the bug is really actionable.
• Each submission has to be treated with equal potential, a lot of time, some time gets invested in vulnerabilities that aren't as important as some others.

Incentivized

• The interface is a big problem: No matter how many features a software provides you, if the features are not well presented, you will miss most of them when they are actually required. The presentation of the software should be improvised and made more presentable.
• Tutorial videos for beginners: This software lacks a lot in tutorials. A beginner almost wastes most of the time in finding and understanding the features and the implementation of the same. The software vendor should work on providing more in-depth videos so that people can learn and understand the concepts.

Incentivized

The workflow between features like Proxy, Scanner, Intruder, and Repeater feels seamless, making it easy to intercept, manipulate, and analyze web traffic. Despite its advanced capabilities, the tool remains accessible and flexible, which significantly speeds up testing without overwhelming the user.

Incentivized

BurpSuite does not have an amazing customer support. All the major help that you will find is from public forums and Google. Although you will find all the required information on Google, still at time professional support helps you solve the problem in much less time and make your operations go smoothly.

Incentivized

These were very close and we liked HackerOne better. For a time we did have both and we felt the need to consolidate the information into one platform and end of life our internal offering. Overall we've been fairly happy with HackerOne.

Incentivized

Each tool is specific and are good for what they do. While Burp Suite can perform some level of the same functions, somehow security consultants prefer these tools as additional to the Burp Suite. Maybe due to open source and easy setup when compared to Burp Suite. But Burp Suite allows for one tool for many templates for each project.

Incentivized

• Bugs that can't be tracked internally are submitted by external researchers, which is an important factor for security vulnerabilities.
• Even if the bugs reported are duplicates, there still is provision to award reputation points, that keep the researchers engaged.
• It also requires a lot of verification and validation, as a lot of the submissions are unverified to begin with.

Incentivized

• Scanned 100% of the orgs public facing web sites with a small team of analysts.
• Provided a reputable second opinion source to back up the other product in use i.e. Webinspect.
• Pro version $350 is amazing ROI, considering the thwarted attacks and that it's competition is priced in the tens of thousands last I checked.
• No successful hacks. Q.E.D. :-)

Incentivized