Hearsay, now part of Yext vs. IDU
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
IDU | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | IDU is a Financial Planning and Analysis (FP&A) platform designed to centralize budgeting, forecasting, and financial reporting. The platform establishes a governed environment by connecting to Enterprise Resource Planning (ERP) systems, providing the audit trails required for regulatory compliance. Functional Modules The IDU platform includes several modules to manage financial cycles: Budgeting and Planning: Supports multiple budgeting… | N/A |
| Hearsay, now part of Yext | IDU | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Hearsay, now part of Yext | IDU | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 5 Answers | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 5 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Hearsay, now part of Yext | IDU | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | IDU | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.8 |
| Likelihood to Renew | - | 9.1 |
| Usability | 9.0 | 8.0 |
| Availability | - | 8.2 |
| Performance | - | 7.3 |
| Support Rating | 9.0 | 8.2 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Configurability | - | 8.2 |
| Product Scalability | - | 8.2 |
| Vendor pre-sale | - | 7.3 |
| Hearsay, now part of Yext | IDU | |
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| Likelihood to Recommend |
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| Pros |
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| Cons |
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| Likelihood to Renew | No answers on this topic |
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| Usability |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating |
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| In-Person Training | No answers on this topic |
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| Online Training | No answers on this topic |
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| Alternatives Considered |
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| Scalability | No answers on this topic |
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| Return on Investment |
| No answers on this topic |
| ScreenShots | IDU Screenshots |





