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Hearsay, now part of Yext vs. Innovation Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Innovation Cloud

    Score9 out of 10
    N/AInnovation Cloud is a free web-based tool for idea management. It enables users to submit, codevelop and execute ideas.

    $0

    15 users, 100 ideas, 1GB

    Pricing
    Hearsay, now part of YextInnovation Cloud
    Editions & Modules
    No answers on this topic
    Free
    $0
    15 users, 100 ideas, 1GB
    PRO 20
    $27
    20 users, ideas unlimited, 2GB
    PRO 50
    $66
    50 users, ideas unlimited, 5GB
    PRO 100
    $110
    100 users, ideas unlimited, 10GB
    PRO 300
    $220
    300 Users, ideas unlimited, 30GB
    Innovation Cloud Enterprise
    $560
    300 users
    Offerings
    Pricing Offerings
    Hearsay, now part of YextInnovation Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextInnovation Cloud
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextInnovation Cloud
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextInnovation Cloud
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Innovation Cloud SARL
    We used it mostly for its functionality of handling ideas. We brainstormed almost everyday, and that was made much easier with Innovation Cloud.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Innovation Cloud SARL
    • Idea Sharing
    • Idea Management
    • Mobility
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Innovation Cloud SARL
    • Team Management
    • More openness
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Innovation Cloud SARL
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Innovation Cloud SARL
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Innovation Cloud SARL
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Innovation Cloud SARL
    • Increased employee efficiency
    Read full review
    ScreenShots

    Innovation Cloud Screenshots

    Screenshot of FeaturesScreenshot of Innovation Cloud Ideas App DashboardScreenshot of Innovation Cloud Ideas App Submission formScreenshot of Innovation Cloud Ideas App ReportsScreenshot of Innovation Cloud Challenge AppScreenshot of Innovation Cloud Innovations App Dashboard