Hearsay, now part of Yext vs. Leap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Leap
Score 8.3 out of 10
N/A
Founded in 2016, Leap is subscription-based software for home service contractors that automates steps in the sales process from estimating, proposals, and contracts to financing, payment capture, and e-signatures.
$49
per month per user
Pricing
Hearsay, now part of YextLeap
Editions & Modules
No answers on this topic
Pro
$49
per month per user
Premium
$99
per month per user
Enterprise
$125
per month per user
Offerings
Pricing Offerings
Hearsay, now part of YextLeap
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Hearsay, now part of YextLeap
Best Alternatives
Hearsay, now part of YextLeap
Small Businesses
Simplify360
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Score 7.8 out of 10
AccuLynx
AccuLynx
Score 8.7 out of 10
Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10

No answers on this topic

Enterprises
Verint Community
Verint Community
Score 9.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay, now part of YextLeap
Likelihood to Recommend
9.0
(1 ratings)
9.0
(2 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextLeap
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Leap
Leap (formerly JobProgress) helped us automate and simply our processes. We chose it over competitors because we were able to customize it to the different service offerings we provided - other platforms seem to be designed for one type of service or another making them problematic. We were able to reduce the number of software providers we use and integrate others that we were using separately. It is designed well to track [potential] jobs, but it does not work well for tracking business development opportunities.
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Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Leap
  • Providing proposal viewing
  • Allowing clients to accept proposal terms electronically
  • Tracking project progress and payment status
Read full review
Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Leap
  • Reporting
  • Deadlines on updates
  • Lists populate differently (e.g., alphabetical vs. order they were created)
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Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Leap
Had to reach out to support several times because interface is not intuitive and help files are sparse
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Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Leap
No answers on this topic
Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Leap
We evaluated close to ten other platforms including Dataforma, Job Nimbus, AccuLynx, Propeller, FCS, etc., but chose Leap (formerly JobProgress) because of the flexibility it offered - customize our service offerings and how jobs flow through our process, automation through the process, integration with other vendors, and ease of use for the office and field.
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Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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Leap
  • Multiple staff can access system in office and in the field
  • Can measure project profitability
  • Track follow up with prospective and current clients
Read full review
ScreenShots