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Hearsay, now part of Yext vs. Limelight Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Limelight Software

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Limelight is a cloud-based FP&A platform designed to increase collaboration, productivity and time spent making intelligent, data-driven business decisions. The software integrates with ERP systems to centralize and leverage data to provide real-time insights for budgeting, forecasting and reporting. Budget managers can use Limelight to plan and forecast by designing and managing their own budget sheets with its interface. They collaborate across departments in real-time and…N/A
    Pricing
    Hearsay, now part of YextLimelight Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextLimelight Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextLimelight Software
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextLimelight Software
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextLimelight Software
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Limelight Software
    Limelight is well suited for reporting, especially if you're GL is integrated with it. I've been able to create many different types of reports for a wide user base. It's easy to copy reports and change them based on different scenarios. Limelight has been great as a replacement for Excel for forecasting and budgeting. We have many users updating their individual forecasts, which then get consolidated. Previously, we would have to manually consolidated many Excel workbooks. Now this is done automatically by Limelight. Limelight struggles with processing speed if you create more complex reports/templates. I've asked how to speed up reports and most of the response is to make them less complex or have less people using the templates, neither of which work well for us as a solution. The help desk response use to be much better in the past. They have struggled in this area recently.
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Limelight Software
    • Agile reporting
    • Collaborative forecasting and budgeting
    • Up to date reporting with GL integration
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Limelight Software
    • Complex template speed
    • Customer service response - was good initially, but has become worse recently
    • Formatting options in charts
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Limelight Software
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Limelight Software
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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    Limelight Software
    Felt modern. Liked how it was similar to Excel. Liked the flexibility.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Limelight Software
    • Limelight has helped us increase the speed of our forecasting, budgeting, and reporting
    • Limelight has helped us create models to look at many years in the future.
    Incentivized
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    ScreenShots

    Limelight Software Screenshots

    Screenshot of an example visualization, used to show an audience the story behind the data in an elegant and compelling way.Screenshot of the workspace that brings Excel and the Web together, automatically consolidating financial and operational data for immediate analysis.Screenshot of dashboards that provide a central location for users to access, interact and analyze up-to-date information through interactive reports so they can make data-driven decisions.Screenshot of Limelight's self-service reporting, which allows users to create their own reports, dashboards and ad-hoc queries, which in turn allows for decision making that is based on key figures and trends.Screenshot of Limelight Workforce Planning's direct integrations with Payroll and HR systems, giving users up-to-date headcount data and automatically calculating taxes, benefits & bonuses.