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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Lua

    Score1 out of 10
    N/ALua is a mobile-first enterprise communication solution. It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include: Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.N/A
    Pricing
    Hearsay, now part of YextLua
    Editions & Modules
    No answers on this topic
    Lua
    $0
    Per User per Month
    Offerings
    Pricing Offerings
    Hearsay, now part of YextLua
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$2,500
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextLua
    Communication
    Comparison of Communication features of Hearsay, now part of Yext and Lua
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Lua
    7.0
    1 Ratings
    13% below category average
    Chat00 Ratings7.01 Ratings
    Notifications00 Ratings7.01 Ratings
    Best Alternatives
    Hearsay, now part of YextLua
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    Score7.8 out of 10
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    Score9.5 out of 10
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    Score9.1 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextLua
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextLua
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Lua
    I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Lua
    • It is easy to communicate in real-time.
    • Easy to set up different groups.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Lua
    • The application for iPad is not optimized.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Lua
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Lua
    They are closing operations, so there's no support to rate
    Incentivized
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Lua
    We chose Lua because of their price point and feature set compared to other tools.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Lua
    • It has been great for communication and broadcasts, its a shame that they are closing down.
    Incentivized
    Read full review
    ScreenShots

    Lua Screenshots

    Screenshot of A Group Conversation With Files and Photos (iPhone)Screenshot of A Dedicated Tab for All Your Ongoing Conversations Broadcasts (Android)Screenshot of An Interactive Directory Organized by Departments, Roles, and Custom Groups (iPhone)Screenshot of Two-touch Conference Calling, No Dial-ins, No Passcodes (iPhone)Screenshot of A Dedicated Repository for All Attachments (Android)Screenshot of Communication Analytics Dashboard (Web)