TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Lumanu

    Score10 out of 10
    N/ALumanu builds technology that makes doing business in the creator economy easy, collaborative and fun.N/A
    Pricing
    Hearsay, now part of YextLumanu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextLumanu
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextLumanu
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    Simplify360
    Score7.8 out of 10
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    Score9.8 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextLumanu
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextLumanu
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Lumanu
    It helps in
    the search of our material on the web and social networks, as well as in the
    addition of metadata, cleaning, and publication of content.



    It allows us
    to prepare attractive and professional invoices, it provides the receipt of payments
    in n day.



    Simplify the
    process of targeting influential audiences, changing influencer copy, and
    running A/B tests on alternate headlines.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Lumanu
    • It works great with Bill.com, Facebook, and PayPal.
    • Training is available in the form of live documentation and online.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Lumanu
    • Occasionally, social accounts are disconnected or the advertiser's authorization is revoked without notice.
    • I wish Lumanu offered additional integrations, like those with TikTok and other sites.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Lumanu
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Lumanu
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Lumanu
    Lumanu allows us
    to send our custom invite URLs with lists of influencers directly into current
    discussions, through a CRM, or through automated emails, and also allows us to
    make content modifications such as merging and rearranging. When creating
    advertising, we can use Instagram story frames as well as change the copy of
    the post.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Lumanu
    • Beneficial to enhance our content and identify influencers.
    • From conception to completion, it simplifies the brand creator connection.
    • To reach new audiences and improve revenue.
    • To develop partnerships with content producers and help spread meaningful material.
    • The solution's data-driven dashboard is updated in real-time and is useful for staying up-to-date on how our efforts are performing.
    • Useful to optimize our general marketing strategies.
    Incentivized
    Read full review
    ScreenShots