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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Mintel

    Score6 out of 10
    N/AMintel is a market intelligence platform and provider of industry specific information and analysis.N/A
    Pricing
    Hearsay, now part of YextMintel
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextMintel
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing in Mintel's "Reports Store" is based on industry and specific market.
    More Pricing Information
    Features
    Hearsay, now part of YextMintel
    Financial Research
    Comparison of Financial Research features of Hearsay, now part of Yext and Mintel
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Mintel
    7.5
    1 Ratings
    3% above category average
    Industry-Specific Information00 Ratings9.01 Ratings
    Search Tools00 Ratings6.01 Ratings
    Market Research
    Comparison of Market Research features of Hearsay, now part of Yext and Mintel
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Mintel
    5.8
    1 Ratings
    19% below category average
    Competitor Research00 Ratings3.01 Ratings
    Consumer Feedback00 Ratings8.01 Ratings
    Competitor alerts00 Ratings3.01 Ratings
    Market Insights and Reports00 Ratings9.01 Ratings
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    Hearsay, now part of YextMintel
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    User Ratings
    Hearsay, now part of YextMintel
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextMintel
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Mintel
    If you are new to an consumer-facing industry and want to get the lay of the land, this would be a great product for you. It could help you understand consumer wants and motivators, and would be helpful for keeping up with an industry, and for developing your own stance within that industry. If you're an agency, supporting a brand, Mintel is helpful when trying to develop brand strategies (branding, which claims are best to highlight, consumer profiling, etc).
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Mintel
    • beautiful graphs and visualizations that can easily be taken and put into your reports.
    • a wide variety of topics and industries covered
    • Mintel customer service reps are extremely responsive and are always willing to help you dig deeper into a topic if needed
    • data accessibility -- you can download a pdf report, raw data, or just read articles
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Mintel
    • it would be nice if Mintel got even more specialized with some of their industry/product groups. For example, we wanted to do research on what was happening in the consumer orthodontia space, but the best we could do is get info on consumer feelings around oral healthcare products like toothpaste, mouthwash, etc.
    • If they offered a B2B version of this tool, that would be game changing.
    • Affordability. Individual reports are quite expensive, but getting an annual subscription is probably also prohibitive for smaller businesses
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Mintel
    • Mintel industry data has been the backbone of our agency's blog, email and marketing eblasts, which helps position us as a thought-leader.
    • I can't say that Mintel stats single-handedly won some new business pitches for us, but adding Mintel stats to a pitch (especially one that we might be somewhat new to), has certainly strengthened our pitch and made us look like confident experts.
    • when we've supported a client with a new product launch, we've used Mintel to develop an actionable plan about brand positioning, which claims to highlight and how their product will fit in the competitor landscape.
    Incentivized
    Read full review
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