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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Percussion CMS

    Score8.6 out of 10
    N/APercussion Software's content management system is used by higher education, government agencies, and business organizations - SMB to Enterprise. Marketers use Percussion CMS to create, publish, and share multi-channel content.N/A
    Pricing
    Hearsay, now part of YextPercussion CMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextPercussion CMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextPercussion CMS
    Security
    Comparison of Security features of Hearsay, now part of Yext and Percussion CMS
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Percussion CMS
    3.0
    1 Ratings
    93% below category average
    Role-based user permissions00 Ratings3.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Hearsay, now part of Yext and Percussion CMS
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Percussion CMS
    3.0
    1 Ratings
    89% below category average
    WYSIWYG editor00 Ratings6.01 Ratings
    Code quality / cleanliness00 Ratings3.01 Ratings
    Admin section00 Ratings2.01 Ratings
    Page templates00 Ratings1.01 Ratings
    Publishing workflow00 Ratings5.01 Ratings
    Form generator00 Ratings1.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of Hearsay, now part of Yext and Percussion CMS
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Percussion CMS
    1.6
    1 Ratings
    130% below category average
    Content taxonomy00 Ratings1.01 Ratings
    SEO support00 Ratings1.01 Ratings
    Bulk management00 Ratings3.01 Ratings
    Availability / breadth of extensions00 Ratings1.01 Ratings
    Community / comment management00 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Hearsay, now part of Yext and Percussion CMS
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Percussion CMS
    1.0
    1 Ratings
    155% below category average
    Internationalization / multi-language00 Ratings1.01 Ratings
    Best Alternatives
    Hearsay, now part of YextPercussion CMS
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextPercussion CMS
    Likelihood to Recommend
    9.0
    (1 ratings)
    2.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextPercussion CMS
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Percussion Software
    Best suited for large organizations where everyone knows how to deal with Java in an increasingly Java unfriendly world. Said organization should be willing to pay a huge price for a piece of dinosaur technology
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Percussion Software
    • Separate CMS environment publishes to remote server environment - great for security
    • Highly scalable
    • Full scale workflow allows for custom routing, approving, etc..
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Percussion Software
    • One word: JAVA! We don't live in the 1990's anymore! An AJAX/DHTML environment seems a long time coming.
    • Horrible end-user experience, learning curve. Our end users' inability to easily use the archaic, Java-based interface, means they send the web developer their content requests. This creates a huge bottleneck and completely defeats the purpose of a CMS.
    • Image mangement and integration with content is aweful and time consuming. An image processing tool called ImedImage was developed for Percussion at one point, and left completely stagnant with very little support.
    • Implementation is extremely complicated, given the complexity of the system. Sure, scalability is a good thing, but there is very little out-of-the box function. Don't expect to implement a site as quickly as with other CMS platforms.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Percussion Software
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Percussion Software
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Percussion Software
    No contest. I can't wait to get off of Percussion CMS.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Percussion Software
    • We are locked into Percussion CMS simply due to the expense and complexity of migrating to another solution (and the lack of time and budget to do so). I long for the day when I am no longer required to support Percussion CMS, to say the least.
    Incentivized
    Read full review
    ScreenShots—