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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Pricing
    Hearsay, now part of Yextservis
    Editions & Modules
    No answers on this topic
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Offerings
    Pricing Offerings
    Hearsay, now part of Yextservis
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Features
    Hearsay, now part of Yextservis
    Sales Force Automation
    Comparison of Sales Force Automation features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of Hearsay, now part of Yext and servis
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servis
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    Hearsay, now part of Yextservis
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of Yextservis
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of Yextservis
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    ScreenShots