Hearsay, now part of Yext vs. SmartIQ
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
SmartIQ | Score10 out of 10 | N/A | SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019. | N/A |
| Hearsay, now part of Yext | SmartIQ | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Hearsay, now part of Yext | SmartIQ | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | Jotform Score8.5 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | ![]() Qualaroo Score7 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | QuestionPro Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | SmartIQ | |
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| Likelihood to Recommend | 9.0 | 9.5 |
| Usability | 9.0 | - |
| Support Rating | 9.0 | - |
| Hearsay, now part of Yext | SmartIQ | |
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