Hearsay, now part of Yext vs. Solvemate
Hearsay, now part of Yext vs. Solvemate
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A | |
Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month |
| Hearsay, now part of Yext | Solvemate | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Hearsay, now part of Yext | Solvemate |
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| Hearsay, now part of Yext | Solvemate | |
|---|---|---|
| Small Businesses | Simplify360 Score 7.8 out of 10 | Front Score 9.1 out of 10 |
| Medium-sized Companies | Dialpad Support Score 9.1 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Verint Community Score 9.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Solvemate | |
|---|---|---|
| Likelihood to Recommend | 9.0 (1 ratings) | - (0 ratings) |
| Usability | 9.0 (1 ratings) | - (0 ratings) |
| Support Rating | 9.0 (1 ratings) | - (0 ratings) |
| Hearsay, now part of Yext | Solvemate | |
|---|---|---|
| Likelihood to Recommend | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Pros | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Cons | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Usability | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Support Rating | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Alternatives Considered | ![]() Yext
| ![]() Solvemate No answers on this topic |
| Return on Investment | ![]() Yext
| ![]() Solvemate No answers on this topic |
| ScreenShots |

