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Hearsay, now part of Yext vs. Symantec Content & Malware Analysis

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Symantec Content & Malware Analysis

    Score8.3 out of 10
    N/ASymantec Content & Malware Analysis is an application which provides advanced threat detection and threat hunting through advanced machine learning, based on intelligence gathered from ProxySG, threat intelligence services, and other sources.N/A
    Pricing
    Hearsay, now part of YextSymantec Content & Malware Analysis
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSymantec Content & Malware Analysis
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Hearsay, now part of YextSymantec Content & Malware Analysis
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    User Ratings
    Hearsay, now part of YextSymantec Content & Malware Analysis
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextSymantec Content & Malware Analysis
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Broadcom
    If you have Symantec based environment including Symantec proxy and endpoints, Content and Malware Analysis is the obvious choice. You can't run the CAS-MAS as a standalone deployment, you need proxies or ICAP supported devices capable to send the files/URLS. It's not a network security device where you can flow/direct the traffic to C/MAS. It does not have UBA, NBA or NTR features, it is just working for analyzing files as expected.
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Broadcom
    • 0 day detection and prevenion
    • Flawless integration with Symantec Ecosystem
    • Integration with other vendors supporting ICAP is also working
    • Custom and golden image support
    • High performance on busy environments
    • Many threats are already detected and prevented through the CAS, it improves the performance drastically.
    • Already builtin virustotal integration
    • Reference to updates and updates information where I can see the product/service detecting which APTs
    • Multiple Antivirus engines which you can select/subscribe
    • Manual submission of file is supported through the gui
    • URL manual submission is also supported
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Broadcom
    • API support is lacking
    • Symantec/Broadcom security vision in general
    • Symantec support is not perfect
    • You can't run the product as a standalone network device
    • No packet capture capabiliy or work in span mode
    • You need a dedicated hardware to make it run
    • You need to buy
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Broadcom
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Broadcom
    We have been using many solutions even tested nearly all available 0day sandbox solutions in the market. We choose Symantec CMA as we have already Symantec endpoint protection/EDR on the client, Symantec proxy for the web access, SCMA fits our environment. We have a big bargain when we puchase lots of equipment from the Symantec. Detection and prevention is very good at SCMA but some constant issues; like the product is not designed for heterogeneous environments, we can not integrate the SCMA with WAFs, it's lacking in api and request/reply calls. There's no file scanning, discover the option. SIEM integration is not smooth. I can not run some of the SOAR playbooks through the SCMA.
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Broadcom
    • 0-day and APT risk is covered by the SCMA
    • As the SSL is inspected and analyzed at Bluecoat proxy servers, hidden threats, malicous files are passed to SCMA to be analyzed.
    • Getting full visibility at file trajectory level
    • As it's a full proxy and ICAP integration, we are sure that the files are to analyzed and scanned for malicious activity. This is a big plus compared to NGFW analyze concept, as the NGFWs have special failsafe mechanisms allowing bypass of file analysis. SCMA fully catches the hidden threats.
    • Flawless integration with Bluecoat systems is a big plus, customers are getting the same type of messages within their browsers.
    • A negative impact is the standardization when I deploy SCAM to one of our locations. Then the auditors demand the same coverage within other areas and it comes with the cost. Especially maintaining these devices on premise environment has a significant cost.
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