Hearsay, now part of Yext vs. The Customer Factor
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
The Customer Factor | N/A | N/A | The Customer Factor is a CRM cloud-based software that streamlines operations through data, scheduling, and tracking features. The Customer Factor's main focus is in helping small to mid sized service businesses such as window cleaners, carpet cleaners, pressure cleaners, maid services, landscapers, and other service businesses become more efficient. | $44.95 per month |
| Hearsay, now part of Yext | The Customer Factor | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Hearsay, now part of Yext | The Customer Factor | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Kickserv Score9.3 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | The Customer Factor | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 9.0 | - |
| Hearsay, now part of Yext | The Customer Factor | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
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| Cons |
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| Usability |
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| Support Rating |
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| Alternatives Considered |
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| Return on Investment |
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| ScreenShots |