Hearsay, now part of Yext vs. Wazzup

Wazzup

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Hearsay, now part of Yext	Score 8.9 out of 10	N/A	After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.	N/A
Wazzup	Score 0.0 out of 10	N/A	Wazzup is an online service that integrates all communications with clients into a CRM system, such as connecting WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messengers to more than 20 different CRM systems, centralizing messages from customers. The service also sends automatic notifications about orders, payments, and deliveries, simplifying management tasks and enhancing customer service quality. Connecting Wazzup to CRM systems facilitates quicker responses, the…	$20 per month per user

Pricing

Hearsay, now part of Yext

Wazzup

Editions & Modules

No answers on this topic

Start: $20
per month per user
Pro: $45
per month per user
Max: $90
per month per user

Offerings

Pricing Offerings
Hearsay, now part of Yext	Wazzup
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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For Wazzup services, prices vary based on preferred 1) package option and 2) payment frequency. Three package options are available: start, pro, or max. Payment frequency can be yearly, half-yearly, or monthly.

More Pricing Information

Community Pulse
	Hearsay, now part of Yext	Wazzup

Best Alternatives
	Hearsay, now part of Yext	Wazzup
Small Businesses	Simplify360 Score 7.8 out of 10	Front Score 9.1 out of 10
Medium-sized Companies	Dialpad Support Score 9.1 out of 10	Quadient Inspire Score 9.6 out of 10
Enterprises	Verint Community Score 9.9 out of 10	Quadient Inspire Score 9.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Hearsay, now part of Yext	Wazzup
Likelihood to Recommend	9.0 (1 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Hearsay, now part of Yext	Wazzup
Likelihood to Recommend	Yext Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy. Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Pros	Yext Single dashboard of all your social media channels Automation of posts Scheduled posting as per design Great for analytics & customer Interactions Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Cons	Yext Lacks ability for significant flexibility and customization Mobile app sometimes does not save the posts that are edited It does allow you to tag or hashtag any post. Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Usability	Yext If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use. Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Support Rating	Yext 1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Alternatives Considered	Yext Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool. Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
Return on Investment	Yext It has helped us save time in maintaining our social media handles It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time It helped us design our posts better based on inputs & design ideas based on our past posts Incentivized Verified User Anonymous Read full review	Wazzup No answers on this topic
ScreenShots		Wazzup Screenshots