HelpDesk.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HelpDesk.com | Score7.1 out of 10 | N/A | HelpDesk is a cloud-based ticketing system for customer service and internal support teams. The platform converts incoming email, chat, and messaging requests into trackable tickets that agents can assign, prioritize, and resolve through a shared workspace. Key Capabilities Ticket Management: Agents can organize requests using statuses, priorities, tags, custom fields, filters, and shared or personal views. Workflow Automation: Configurable rules… | $25 per month per user |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | Discount available for annual pricing. | ||||||||||
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| Small Businesses |  Intercom Score9.5 out of 10 |
| Medium-sized Companies |  LiveAgent Score8.7 out of 10 |
| Enterprises |  Front Score9.2 out of 10 |
| All Alternatives | View all alternatives |