HelpDesk.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HelpDesk.com
Score 7.1 out of 10
N/A
HelpDesk is a cloud-based ticketing system for customer service and internal support teams. The platform converts incoming email, chat, and messaging requests into trackable tickets that agents can assign, prioritize, and resolve through a shared workspace. Key Capabilities Ticket Management: Agents can organize requests using statuses, priorities, tags, custom fields, filters, and shared or personal views. Workflow Automation: Configurable rules…
$25
per month per user
Pricing
HelpDesk.com
Editions & Modules
Essential
$25
per month per user
Growth
$99
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
HelpDesk.com
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
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Score 9.2 out of 10
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User Testimonials
HelpDesk.com
ScreenShots

HelpDesk.com Screenshots

Screenshot of A single ticket view.Screenshot of A list of all tickets stored in the application.Screenshot of A new support ticket created from within the application.