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HighRadius Accounts Receivable vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HighRadius Accounts Receivable

    Score7.1 out of 10
    N/AAutonomous Receivables, from HighRadius headquartered in Houston, is anaccounts receivable solution. It is designed to reduce DSO and bad debt, and connects credit, billing & invoicing, cash application, deductions, and collections.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    HighRadius Accounts ReceivableManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HighRadius Accounts ReceivableManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HighRadius Accounts ReceivableManhattan Active Customer Engagement
    Small Businesses
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    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
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    Customer.io
    Score9.1 out of 10
    Enterprises
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    SAP Service Cloud
    Score8.5 out of 10
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    User Ratings
    HighRadius Accounts ReceivableManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HighRadius Accounts ReceivableManhattan Active Customer Engagement
    Likelihood to Recommend
    HighRadius
    [HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    HighRadius
    • Creates scoring for working worklists
    • Able to send out statements and emails electronically
    • Segment customer accounts
    • Better reporting
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    HighRadius
    • More out of the box functionality
    • Quicker turnaround times with IT department
    • Tiered level support for IT tickets
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Alternatives Considered
    HighRadius
    [HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    HighRadius
    • Has helped drive down DSO
    • Reduced staffing
    • Allowed us to better segment customer accounts
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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